Application Analyst 3 | Full Time | Day

Summary Under the supervision of the department director or manager, the Application Analyst 3 is responsible for the implementation, support, and continuous improvement of Concord Hospital's information systems. The Application Analyst 3 is a senior level position and thus demonstrates complete mastery of the skills and responsibilities of the position and has sufficient expertise to serve as a resource to junior staff members. The Application Analyst 3 will be assigned specific information system product responsibilities commensurate with his or her background and the organization's needs. Education Four years of formal training or education beyond the high school level (e.g., Bachelors Degree). Some positions may require nursing licensure. Certification, Registration & Licensure None required. Experience Five or more years experience implementing and supporting healthcare information systems. Responsibilities Leads, plans, or participates in IT projects. Serves as nursing informatics analyst. Coordinates IT technical and client support resources. Maintains responsibility for assigned products including integration with other applications. Demonstrates knowledge of interfacing, network, database, desktop, servers, redundancy, availability, and security. Follows policy/procedure for support of Information Systems. Handles problem escalations from departmental IT resources and is accountable for problem resolution. Understands business/clinical operations and work flow and anticipates how system features, changes or issues will impact end-users. Anticipates product direction and understands impact to organization. Follows IT project tracking and IT change management processes. Plans, designs, creates and maintains configurable aspects of assigned systems ex. forms, reports, tables, parameters. Creates and maintains IT system documentation per the IT Documentation Policy. Performs quality assurance testing inclusive of functional, integration, interface and redundancy/reliability testing. Manages vendor relationships inclusive of obtaining and negotiating proposals, escalating issues and planning for future systems. Provides mentorship to IT staff members. Endorses, supports, and champions the outcomes of ITS process improvement initiatives. Participates in IT administrative on call rotation. Complies with ITS Policies and Procedures. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. The employee is frequently required to hear, sit, and speak. The employee is occasionally required to stand. The noise level in the work environment is usually moderate. Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here