Scheduling Coordinator

FirstHealth 155 Memorial Drive, Pinehurst
Day Shift Administrative
Job Details
Moore
Day Shift
9am-5:30pm
155 Memorial Drive, Pinehurst
Job Description

OverviewAs a Scheduling Coordinator, you would be responsible for the coordination of scheduling tests and procedures for Outpatient Services with possibly working form a phone queue answering calls as they come in. Additional duties include managing fax-in software from outside physician offices for documents related to upcoming appointments. This is a very busy, ever changing, fast-paced department. Hours are 9am-5:30pm Monday through Friday with a possibility of working remotely.   ResponsibilitiesCoordinate the scheduling of tests and procedures for Outpatient Services.Manage incoming calls, potentially working from a phone queue to assist patients and providers.Process and organize documents related to upcoming appointments using fax-in software from outside physician offices.Adapt to the dynamic, fast-paced nature of the department, handling frequent changes efficiently.Maintain professionalism and accuracy in all scheduling and documentation tasks. QualificationsCompletion of High School or the equivalentKnowledge of medical terminology requiredBasic knowledge of computers requiredPrevious healthcare or medical office experience requiredStrong communication and customer service skills required.Ability to work independently.Able to perform several simultaneous tasks in an organized manner.Ability to process information quickly and accurately while in a stressful environment.Must be able to type 35 to 40 wpmFirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.

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