Administrative Assistant

Pay Range: The base pay range for this position is $20.46-$32.84 Hourly however, base pay offered may vary depending on job-related knowledge, skills, and experience. Job Title: Imaging Services Administrative Assistant Work Schedule for this Position: Four 10-hour week day shifts, typically 8am - 6:30pm or similar. Specific days can be discussed. About the Team: Pullman Regional Hospital stands out as a first-rate healthcare provider in the picturesque Palouse region, offering a Level III trauma center and a wide range of imaging services accredited by the American College of Radiology. Located in the scenic rolling hills of eastern Washington, and in close proximity to esteemed educational institutions like Washington State University and the University of Idaho, the hospital prides itself on its 26-bed critical access facility and the gold standard quality in all imaging modalities. Company Statement: Pullman Regional is an innovative, patient-focused, multi-disciplinary based work environment where all members of the team contribute to the exceptional care of our patients and the community. Position Overview: In this administrative role within the Imaging Department, effective planning and prioritization is crucial to coordinate patient appointments and procedures seamlessly. Information gathering involves accurately inputting data working with various computer systems, while decision-making is guided by departmental leadership. Clear communication is key, from handling incoming calls and updating physician contacts to informing patients promptly about any changes in their schedules. By executing these tasks efficiently, the workflow within the department can operate smoothly, ensuring high-quality patient care. A Day in the Life: Schedule radiology appointments for patients based on availability and type of procedure needed. Confirm appointments with patients and provide necessary preparation instructions. Answer phone calls and emails from patients and healthcare providers regarding scheduling inquiries. Input patient information and appointment details accurately into scheduling system. Follow up with patients to reschedule missed appointments or make changes as needed. Communicate effectively with radiologists, technologists, and other staff members to ensure smooth scheduling process. Verify insurance coverage when required for procedures. Collaborate with other departments to ensure timely completion of diagnostic imaging studies. Provide excellent customer service to patients and address any concerns or issues promptly and professionally. About You! This Job is For You if You Have: High school diploma or equivalent. Effective communication skills. Attention to detail. Proficiency in medical terminology. Familiarity with scheduling software and utilizing multiple systems. Problem-solving skills. Ability to multitask. Company Perks: Our employees are our most important asset and that’s reflected in our benefits. Pullman Regional is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Health Savings Account, and Paid Leave Time Employer Paid Life Insurance and Long-Term Disability Retirement with Employer Matching Contributions Voluntary Benefits that include: Life Insurance, Critical Illness, Accident Insurance, and Short-Term Disability Services Discount and EAP Resources A Few More Important Points: The job posting highlights the most critical responsibilities and requirements of the job. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Disability Contacts: Applicants with disabilities who require assistance or accommodation should contact Human Resources at humanresources@pullmanregional.org Current Pullman Regional Employees: To apply, log into Workday, click the Jobs Hub button. Pullman Regional Hospital is a critical access hospital with a physician clinic network located in Pullman, Washington, at the heart of the Palouse. We provide an array of treatment and prevention services, each at the forefront of the medical industry designed to provide the most comprehensive benefits to our patients. We're a small hospital known for big ideas and bold visions. More than 500 people are part of the Pullman Regional Hospital family; each and every individual contributes to our stellar reputation.