PHSO Quality Improvement Specialist

Baptist Health - North Little Rock BHMC-Little Rock
Full Time SERVICE
Job Details
Support Services
Full Time
BHMC-Little Rock
May 14, 2026
Job Description

Department: PHSO

Shift: Day

Working Hours: Monday - Friday 8-5

Summary:

The PHSO Quality Improvement Specialist is responsible for helping achieve quality performance in value based care contracts. The role involves analyzing healthcare gaps, improving patient engagement, and educating on the need to perform preventative healthcare screenings. They are responsible for documenting in electronic medical records (EMR), payor portals, or other required systems to ensure accurate and complete records. They will perform low risk outreach to patients discharged from an acute setting and refer to Care Coordinators or providers when appropriate. The Quality Improvement Specialist will collaborate with the health care team to achieve quality performance outcomes in value based care contracts.

Other information:

● Licensed Practical Nurse, Medical Assistant Certification, or relevant experience as a Pharmacy Technician in the state of AR is required.
● 2 years or more experience in ambulatory healthcare or pharmacy setting is required.
● AR Driver's License

> This job will be authorized 80.00 hours bi-weekly.

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