Surgery Scheduling Coordinator

Summary Looking for a weekday position? Looking for day shift hours? Looking to be a part of the largest network of providers in the Northland? NKC Health  is hiring a Surgery Scheduling Coordinator to join our General Surgery team!  If you’re looking for a great opportunity to serve our community and be part of a growing organization, join our NKC Health team!Here at NKC Health our mission is to provide hope and healing to every life we touch.  Whether you are serving patients at a primary care practice, specialty practice, or in a support capacity, every team member works together to complete this mission.  Why NKC Health?Comprehensive Benefits (Medical, Dental, Vision, Life, FSA)Employer matched retirement planCompetitive wages Paid time off for personal/vacation/sickSix paid holidays per yearEducational assistanceDay shift schedulesWhat are the typical hours on the job?The hours of operation for the General Surgery practice are Monday-Friday, 8am-5pm. Your primary schedule will be sometime during those hours, with periodic need to work outside your schedule to serve our patients. What does a Surgery Scheduling Coordinator do?Under the direction of leadership and guided by a physician’s orders, this position requires utilization of clinical knowledge to schedule and efficiently coordinate patient’s surgeries and procedures. What does a typical day on the job look like?Carries out specific verbal or written orders from a physician in an accurate and timely manner. Assesses documentation and counsels patients during scheduling process. Continually adjusts schedules depending on the urgency of the patient’s healthcare needs and the facility schedules. Demonstrates positive customer service attitude in person and on the telephone.Obtains authorization, referrals and/or clearance needed as directed by the physician within a timely manner. Collaborates with appropriate resources, including other physician offices, insurance companies, other facilities, etc. to communicate all required information prior to procedures to avoid postponement or rescheduling of procedures due to inadequate preparation.Relays test preparation instructions, hospital registration requirements and physician instructions to patients and/or caregiver in a timely manner. Schedules post-operative appointments with patients after all instructions are provided.Communicates effectively with all providers to coordinate and assist in the delivery of health care plan with all team members.Assists providers to maximize patient volume. May assists in rooming patients, preparing for exam procedures and obtaining vitals. Documents patient information and returns patient phone calls within a timely manner. Ensures exam rooms are properly stocked, cleaned and instruments are sterilized.What are the requirements for the job?High School Diploma or equivalent, Associate’s Degree in health care related field preferred.One to Three years of experience in a physician’s office or healthcare settingCertified Medical Assistant, LPN or RN strongly preferred; current BLSPosition requires strong attention to detail and coordinator must be able to manage a demanding workload with accuracyKnowledge of medical terminology, organizational skills, strong clerical and computer skills, excellent customer service skills.More Possibilities: As the largest network of providers in the Northland, we can offer you more opportunities to grow. Here at NKC Health, we believe that together, we will become legendary for our commitment to remarkable patient care. NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.