Office Secretary - As Needed, Frederick

Are you organized, detail-oriented, and passionate about delivering exceptional patient service? We're looking for a dedicated **Office Secretary** to support our fast-paced medical offices with outstanding clerical and administrative expertise. ** What You'll Do:** * Greet and assist patients and clients both in person and over the phone * Schedule appointments and verify insurance information accurately * Maintain patient demographics and update records in the system * Address patient questions or refer them to appropriate personnel when needed * Keep patients informed about scheduling delays or changes * Maintain confidentiality and compliance with all healthcare regulations * Keep the medical office neat and well-organized, and assist with tasks like scanning, sorting mail, and preparing forms **Qualifications:** * **Education:** High school diploma or equivalent required * **Experience:** Previous experience in a medical office setting and computer use preferred * **Skills:** * Strong communication and customer service skills * Ability to prioritize and multitask in a busy environment * Proficiency in maintaining confidential patient information * Basic office equipment and computer literacy ** You'll Thrive Here If You:** * Enjoy helping patients and keeping busy throughout the day * Are comfortable working with electronic health records and scheduling systems * Take pride in creating an organized, welcoming office environment * Can adapt quickly to changing priorities and urgent requests **Happy to Help** At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.