Supervisor Courier

##### Meritus Health is seeking a **Supervisor Courier** to lead daily courier operations across our health system. In this role, you will oversee a team of courier drivers responsible for the safe, timely, and compliant transport of laboratory specimens, cash bags, medical supplies, and interoffice mail. ##### As stated in the job description, the supervisor "**oversees daily courier operations across the health care system and supervises a team of courier drivers** " and ensures "**timely, secure, and compliant transport of laboratory specimens, cash bags, medical supplies, and mail**." ##### This position is ideal for someone who thrives in a fast‑paced environment, enjoys leading teams, and values operational excellence in support of patient care. ##### **Key Responsibilities** * ##### **Team Leadership & Scheduling:** Supervise, schedule, and support courier staff; manage call‑offs, delays, and emergencies; provide route coverage when needed. _" Ensure continuity of service coverage by managing call-offs, delays, and operational emergencies…"_ * ##### **Training & Performance Management: **Provide onboarding, coaching, and ongoing performance evaluations. * ##### **Staff Communication:** Conduct team meetings and formal evaluations. * ##### **Safety & Service Culture: **Promote safety, accountability, standardization, and customer service. * ##### **Route Coordination:** Assign and monitor daily courier routes, including STAT and temperature‑sensitive specimen transport, secured cash bags, supplies, and mail. * ##### **Fleet Oversight:** Ensure vehicles are safe, compliant, and well‑maintained; manage maintenance schedules, inspections, and repairs. _" Maintain oversight of the courier vehicle fleet, ensuring all vehicles are safe, operational, and compliant."_ * ##### **Administrative Duties:** Track attendance, approve time records, assist with payroll, budgeting, supply ordering, and fleet‑related costs. * ##### **Other Duties:** Support additional operational needs as assigned. ##### ##### **Minimum Qualifications** ##### **Education** * ##### High school diploma or equivalent required * ##### Bachelor's degree in logistics preferred _" Education - High school diploma or equivalent required. Bachelors degree in logistics preferred."_ ##### **Experience** * ##### 2-4 years in courier, logistics, or transportation * ##### 1-2 years supervisory or lead experience preferred * ##### Healthcare, laboratory, or hospital experience preferred ##### **Licensure / Certification** * ##### Valid driver's license * ##### Clean driving record (no moving violations in past 3 years preferred) * ##### Annual certified driving record required * ##### Must sign Meritus Vehicle Management Use and Control policy ("Attestation A") ##### **Knowledge, Skills & Abilities** * ##### Familiarity with HIPAA, infection control, and chain‑of‑custody * ##### Experience with fleet management or maintenance scheduling * ##### Proficiency in Microsoft applications and route management software ##### **Caring for Our Team**** **We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. ##### **Happy to Help** ##### At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.