Business System Analyst

Position Summary
Business Applications Analyst will monitor, maintain and evaluate the processes and the integration of processes & technology from Patient Access, Health Information Management, Materials Management, Payroll, HR, Finance and access with Billing and Accounts Receivable . This position will lead the research and resolution of maintenance issues, oversee the support to end-user support calls, & function as a liaison to software vendors, Information Systems, and Operations Management regarding the support/integration of the applicable systems and technologies.
The Business Applications Analyst relies on operational and technical experience to plan, lead and accomplish goals. This position will perform a variety of tasks and support operations management in the Implementation & Integration of other Business Systems including developing detailed descriptions of user needs, program functions, and steps required to enhance operational workflows for operations management review and approval. The Business Applications Analyst position reports to the Information Systems Applications Manager and will complete all job-related duties as assigned.
Essential Job Functions
Strong understanding of Business Applications and the correlation of each component of the systems they will support (admissions, abstracting/coding, finance, HIM, materials management, HR, payroll and B-AR)
Strong analytical and change management skills
Manage maintenance and monitoring of master files
Identify and evaluate enhancement opportunities within the Information System
Create workflows and supporting documentation
Troubleshoots & resolves user requests, issues, & conflicts
Support implementations through expert insight and project management skills
Acts as a liaison to Operations Management, Software Vendors and Information Systems
Build internal/external client relationships
Report Writing/Scripting
Duties and Responsibilities
Identifies redesign opportunities for operational workflows.
Troubleshoots and resolves user requests, issues, and conflicts.
Support the standardization and documentation of workflows and procedures.
Prepare all necessary documentation for enhancement features.
Manage exception-based scenarios & understand user requests to facilitate appropriate action steps.
Prioritize problems and requests (new and existing) according to severity.
Actively shares information with identified Management and Development Teams.

Qualifications
Requires an Associate degree or Bachelor's degree in a related area of Revenue Cycle/Healthcare combination or equivalent
2-4 years of experience in a related area
Proficiency in Excel- Required
Familiarity with a broad range of desktop applications including, but not limited to,
Microsoft Office Professional/365, Power BI
Healthcare background preferred
Strong communication skills to interact with management and end users
Ability to meet deadlines while working in a fast-paced environment
Strong monitoring, analysis, and troubleshooting skills
Extremely organized and detail-oriented with a keen responsibility for accuracy
and sense of urgency
MEDITECH experience preferred
FormFast Forms creation experience preferred