Med Spa Aesthetic Coordinator - SVI Med Spa - FT - Day

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Non-Exempt

A Brief Overview
The Med Spa Aesthetic Coordinator is a dynamic, client-facing role responsible for delivering an exceptional guest experience while driving retail sales and managing the Med Spa's social media presence. This position serves as the first and last point of contact for clients and plays a critical role in brand representation, client retention, and revenue growth.

Education Qualifications

* High School Diploma / GED Required
* Associate's Degree Preferred

Experience Qualifications

* 1 year Experience in med spa, aesthetic, retail, hospitality, or sales environment Preferred
* Prior experience with photography, social media platforms, and basic content creation Preferred

Skills and Abilities

* Strong sales skills with a client-focused mindset
* Excellent communication, interpersonal, and organizational skills
* Professional appearance and ability to represent a luxury wellness brand
* Familiarity with HIPAA, client confidentiality, and consent standards
* Sales-driven with a consultative approach
* Social media savvy with an eye for branding and aesthetics
* Detailed-oriented and highly organized with the ability to multitask in a fast-paced environment
* Comfortable engaging clients in person and online
* Team-oriented with a positive, proactive attitude

What you will do

* Client Experience & Front Desk • Greet and check in clients in a warm, professional, and polished manner • Manage scheduling, confirmations, and client flow to ensure smooth daily operations • Provide knowledgeable answers to client questions regarding services, products, and promotions • Maintain accurate client records, consents, and intake forms in the scheduling system
* Product Sales & Education • Take high-quality before and after photos following established protocols • Ensure proper lighting, positioning, consistency, and client consent • Upload, organize, and securely store photos in compliance with company policies • Coordinate photos for approved marketing and social media use
* Social Media & Brand Engagement • Manage and post content across social media platforms (e.g., Instagram, Facebook, TikTok) • Capture in-clinic content including treatments, product highlights, staff features, and promotions • Respond to messages, comments, and inquiries in a timely and professional manner • Collaborate with leadership on marketing campaigns, promotions, and content calendars • Track engagement metrics and support growth of online presence
* Administrative Duties • Assist management in ensuring the completion of assigned tasks, accurate documentation, appropriate schedule coverage, and timely ordering of supplies while maintaining fiscal responsibility. • Work independently using sound judgment to prioritize administrative tasks and escalate matters appropriately to leadership • Compose, prepare, and manage confidential correspondence, reports, and internal documents • Maintain department calendars, including appointments, meetings, and special events • Coordinate meetings, trainings, and marketing initiatives; prepare agendas and supporting materials as needed • Greet clients, vendors, and team members professionally and direct inquiries appropriately • Track schedules, staffing needs, and workflow to support smooth daily operations • Generate operational and scheduling reports to assist leadership with decision-making • Maintain organized digital and physical filing systems in compliance with HIPAA and company policies • Support leadership with administrative projects to ensure efficiency and continuity of clinic operations
* Assist with payroll support, time tracking, and coordination with human resources when required
* Support special projects with minimal oversight, including operational improvements and marketing initiatives
* Draft and distribute internal communications, memos, and team updates
* Prepare meeting notes, summaries, and follow-up documentation
* Serve as an administrative resource for team members, providing guidance on procedures and systems
* Perform additional administrative duties as assigned to support clinic growth and operational excellence

Required for All Jobs

* Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
* Performs other duties as assigned

Patient Facing Options

* Position is Patient Facing

Remote Work Guidelines

* Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
* Stable access to electricity and a minimum of 25mb upload and internet speed.
* Dedicate full attention to the job duties and communication with others during working hours.
* Adhere to break and attendance schedules agreed upon with supervisor.
* Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

* On-Site; No Remote

Scope

* No Supervisory Responsibility
*

* No Budget Responsibility No Budget Responsibility

Physical Demands

* Balancing: Rarely less than 1 hour
* Carrying: Rarely less than 1 hour
* Climbing (Ladders): Rarely less than 1 hour
* Climbing (Stairs): Rarely less than 1 hour
* Crawling: Rarely less than 1 hour
* Crouching: Rarely less than 1 hour
* Eye/Hand/Foot Coordination: Occasionally 1-3 Hours
* Feeling: Occasionally 1-3 Hours
* Grasping (Fine Motor): Occasionally 1-3 Hours
* Grasping (Gross Hand): Occasionally 1-3 Hours
* Handling: Occasionally 1-3 Hours
* Hearing: Occasionally 1-3 Hours
* Kneeling: Rarely less than 1 hour
* Lifting: Rarely less than 1 hour
* Pulling: Rarely less than 1 hour
* Pushing: Rarely less than 1 hour
* Reaching (Forward): Occasionally 1-3 Hours
* Reaching (Overhead): Occasionally 1-3 Hours
* Repetitive Motions: Frequently 3-5 Hours
* Sitting: Occasionally 1-3 Hours
* Standing: Occasionally 1-3 Hours
* Stooping: Rarely less than 1 hour
* Talking: Frequently 3-5 Hours
* Walking: Occasionally 1-3 Hours

Working Conditions

* Burn: Rarely less than 1 hour
* Chemical: Rarely less than 1 hour
* Combative Patients: Rarely less than 1 hour
* Dusts: Rarely less than 1 hour
* Electrical: Rarely less than 1 hour
* Infectious Diseases: Rarely less than 1 hour
* Mechanical: Rarely less than 1 hour
* Needle Stick: Rarely less than 1 hour
* Noise/Sounds: Rarely less than 1 hour
* Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
* Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
* Vibration: Rarely less than 1 hour
* Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.