Account Resolution Specialist - USFTGP RCO

Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.

QUALIFICATIONS:
Required: High School Diploma or GED Work Experience and Additional Information Minimum of two (2) year billing and/or collection experience working in a medical setting. Technical Knowledge, Skills, and Abilities Able to have an effective exchange with Communication Skills including de-escalations. Able to time manage role effectively. Able to be adaptable based on work volumes. Able to create successful collections transactions. Able to present positive attitude in communication with internal and external clients.