Patient Scheduling Representative 2 - TGH Imaging Scheduling

Summary This role supports the Scheduling department by managing faxed prescriptions for upcoming or pending radiology exams. The position focuses on reviewing, categorizing, and routing incoming faxes to ensure accurate and timely scheduling support. The role involves frequent interaction with internal teams, physician offices, and patients. Essential Functions · Review incoming faxes received through the imaging fax server · Categorize faxes by patient name, referring physician, and fax type · Assign categorized faxes to the appropriate mailbox · Print patient and physician communications from the imaging website · Perform additional assigned duties as required

QUALIFICATIONS:
High School Diploma or GED Work Experience and Additional Information Minimum of 1 years experience in an office setting Technical Knowledge, Skills, and Abilities · Excellent Verbal and written communication skills · Ability to problem-solve in a fast-paced environment · Excellent telephone etiquette and customer communication skills · Basic organizational skills · Attention to detail