Chief Operations Officer - Lead Operations, Advance Strategy and Impact Rural Healthcare

Lead Operations. Advance Strategy. Impact Rural Healthcare.

Citizens Memorial Healthcare is seeking an accomplished, visionary leader to serve as Chief Operations Officer (COO). Reporting directly to the Chief Executive Officer, the COO provides executive leadership and oversight of operational divisions, service line integration, operational performance improvement, workforce alignment, facility portions, information technology, supply chain management and organizational growth initiatives across the health system, ensuring excellence in patient care, service delivery, operational performance, and strategic growth.

This leader will partner closely with executive leadership, physicians, medical staff, operational leaders and the Board of Directors to advance organizational goals, improve operational effectiveness, foster employee engagement, and support CMH's mission of providing exceptional healthcare services to the communities we serve.

Key Responsibilities

Provide executive leadership for designated operational and support service departments.
Develop and implement operational strategies aligned with organizational goals and strategic priorities.
Foster a culture of accountability, service excellence, collaboration, and continuous improvement.
Lead operational planning, performance improvement initiatives, and resource optimization efforts.
Ensure compliance with regulatory, accreditation, and quality standards.
Partner with physicians and clinical leaders to enhance patient care, operational efficiency, and patient experience.
Oversee facility operations, capital projects, and infrastructure planning as assigned.
Monitor operational performance through key performance indicators and data-driven decision-making.
Support recruitment, development, and retention of high-performing leaders and staff.
Collaborate with executive leadership to identify opportunities for growth, innovation, and operational excellence.

Qualifications

Master's degree in Healthcare Administration, Business Administration, or related field preferred.
Minimum of 7- 10 years of progressive healthcare leadership experience.
Demonstrated success leading large, complex operational divisions and interdisciplinary teams.
Strong financial, operational, strategic planning, and leadership skills.
Excellent communication, relationship-building, and change management abilities.
Experience working within a multi-site healthcare delivery system preferred.

Why CMH?

Citizens Memorial Healthcare is an independent, nationally recognized, fully integrated, rural healthcare delivery system serving an eight-county region in southwest Missouri. With a strong mission, dedicated workforce, and commitment to innovation, CMH offers an opportunity to make a meaningful impact on the health and well-being of the communities we serve.

Join a team dedicated to improving lives through compassionate care, operational excellence, and community service.

You will enjoy a very competitive compensation and benefits package at CMH.

For more information and/or to be considered for this position, please email your resume to Donna.shelby@citizensmemorial.com. 

Keywords:

COO, Chief Operations Officer, Chief Operating Officer, Executive Leadership, Executive Team, Organizational Leadership, Executive Management, Enterprise Operations, Executive Team Leadership, Rural Healthcare Leadership, Rural Health Operations, Multi-site Healthcare Operations