Director of Business Analytics

Entity: Owensboro Health System | Department: Decision Support | Work Hours: 8a-5p | Weekend Requirements: As Needed | 1.0 FTE

**Job Summary:**

Provides expert leadership for all aspects of analytics to meet our organization and customers' needs. Responsible for all aspects of analytics to meet the organization's and customers' needs. Provides a single point of contact to partner with customers in defining scope and objectives. Develops strategy and work plans for the department to ensure analytics projects are completed accurately and timely. Provides leadership, coaching and guidance to team members in the execution of complex or specialized projects.

**Job Responsibilities:**

* Performs functions related to problem definition, data collection, interpretation and analysis, visualization, and presentation/communication of results and recommendations.

* Ensures timely completion of all analytics projects.

* Ensures documentation of processes, analytics design, measure definitions, data integration, and development.

* Determines, extracts, processes and performs quality control of all required data for analysis.

* Analyzes and interprets data to derive insight, creative solutions or recommendation for the identified problems using business intelligence and relevant analytics software.

* Communicates analysis, results and recommendations to customers in a concise and non‐technical format, using appropriate data visualizations and presentation tools to clearly state implications and potential next steps.

* Identifies relevant customers and gains their commitment on the final deliverable and time line. Takes initiative to turn business concepts into meaningful objectives using the problem solving methodology.

* Participates with various teams across the health system working on improving; quality, value based initiatives, service line standardization, teams for product standardization, and task forces.

* Directs team member relations including performance management, staff satisfaction, and conflict management.

* Directs organizational analytics strategy and execution.

* Provides the necessary leadership and support for all systems to coach and train others in their use.

* Leads complex project teams; coaches and guides team members and develops strategy for project execution

* Plans and sets own objectives, as well as team member priorities and objectives, to deliver against responsibilities that have a direct impact on the results

**Leadership Responsibilities:**

* **Vision and Strategy** – Articulates a clear vision for the team, aligning goals with departmental strategy, and developing plans to achieve them.

* **Performance Management** \- Accountable for the performance and results of multiple related teams or accountable for an initiative of an operational function. Applies knowledge of key business drivers and the factors that maximize departmental performance.

* **Team Building and Development** – Builds and fosters a positive team culture, identifying individual strengths and providing opportunities for growth. Develops departmental plans, to address department and organizational priorities.

* **Resource Management** – Effectively allocates resources, manages budgets, and optimizes team productivity.

* **Decision Making** \- Identifies and solves complex, operational and organizational problems leveraging the appropriate resources within or outside the department.

* **Communication** – Clearly communicates goals, expectations, and updates the team using active listening and promoting open communication channels.

* **Conflict Resolution** \- Identifies and addresses conflicts within the team, facilitating constructive dialogue, and finding solutions to disagreements.

* **Change Management** – Involved in implementing organizational change initiatives. Able to effectively manage resistance, communicating change effectively, and foster a culture of adaptability within their teams.

* **Leadership Development** – Actively engages in the Leadership Development Program by enrolling in the program within the first 6 months of employment and completing the program within the first 2 years of employment.

**Skills and Attributes:**

* Strategic thinking

* Decisive decision making

* Technical expertise

* Change management

* Leadership, team building and delegation

* Excellent communication skills

* Influencing and persuasion

**Position Requirements:**

**Work Experience**

* A minimum of 5 years' relevant experience required, as determined by the organization.

**Education**

* Bachelor’s degree or higher in Accounting, Business Administration, Computer Science, Finance or Healthcare related field required upon hire

**Additional Education Information**

* A combination of education, training and experience may be considered in lieu of a degree.

**Licensure/Certification/Registration**

* No licensure/certification/registration required

**Organizational Responsibilities:**

* Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.

**Additional Job Information:**

* This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.

* The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.

**Standard ADA Settings:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Physical Demands: (Office Environment)**

Standing: 75%

Walking: 75%

Sitting: 50%

Lifting 0-25 lbs: 25%

Lifting 25-75 lbs: 25%

Lifting over 75 lbs: 25%

Carrying 0-25 lbs: 25%

Carrying 25-75 lbs: 25%

Carrying over 75 lbs: 25%

Pushing/Pulling 0-25 lbs: 75%

Pushing/Pulling 25-75 lbs: 50%

Pushing/Pulling over 75 lbs: 50%

Climbing: 50%

Bending/Stooping: 75%

Kneeling: 50%

Crouching/Crawling: 50%

Reaching: 75%

Talking: 75%

Hearing: 75%

Repetitive Foot/Leg Movements: 25%

Repetitive Hand/Arm Movements: 75%

Keyboard Data Entry: 75%

Running: 25%

Vision: Depth Perception: 75%

Vision: Distinguish Color: 75%

Vision: Seeing Far: 75%

Vision: Seeing Near: 75%

**Hazardous Drug Risk Exposure:** No Risk

****Owensboro Health Core Commitments****

**INTEGRITY** \- We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

**RESPECT** \- We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

**TEAMWORK** \- We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

**INNOVATION** \- We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

**SERVICE** \- We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

**EXCELLENCE** \- We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.