Practice Supervisor - Golisano Pediatric Specialties and Urgent Care - Naples

Location:Golisano Pediatric Specialties and Urgent Care - Naples -3361 Pine Ridge RoadNaples FL 34109Department: GCHSWF Pediatric Specialists - Collier ClinicWork Type: Full TimeShift: Shift 1/8:00:00AM to 5:00:00PMMinimum to Midpoint Pay Rate:$22.73 - $28.41 / hourSummary🌟 Office Supervisor Golisano Pediatric Specialties & Urgent Care 🌟📍 Location: 3361 Pine Ridge Road, Naples, FL 34109🕒 Schedule: Monday Friday | 8:00 AM 5:00 PM💼 Work Type: Full TimeLead with Purpose. Make a Difference.Join the leadership team at Golisano Pediatric Specialties & Urgent Care and help drive exceptional patient experiences, operational excellence, and team success in a fast-paced pediatric healthcare environment.This role is ideal for a motivated healthcare professional who enjoys leading teams, improving workflows, and supporting providers while making a meaningful impact on children and families throughout Southwest Florida. What You'll Bring🎓 EducationTwo years of formal education beyond high schoolAssociate degree preferred📈 Experience1+ year of healthcare leadership experience preferredPhysician office experience preferred💻 Skills & QualificationsProficiency with Microsoft Office applications, including Word and ExcelExperience with electronic health records (EHR) and billing softwareStrong communication, coaching, and interpersonal skillsAbility to navigate challenging conversations with professionalismExperience improving workflows and supporting operational performance goalsStrong organizational skills with the ability to prioritize independentlyAdaptable, solutions-focused, and committed to excellent patient care💙 Why Lee Health? Competitive Compensation Comprehensive Benefits Package Retirement Plan with Employer Match Generous PTO & Paid Holidays Tuition Reimbursement & Career Growth Opportunities Supportive, Collaborative Leadership EnvironmentReady to grow your leadership career?Join a team dedicated to providing outstanding pediatric care while supporting the mission, vision, and values of Lee Health. 🌟👶🏥This position oversees the patient experience at assigned practice(s). Responsible for overall effective performance of practice including hands on leadership, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance and billing compliance. Assists Practice Director with operational plans and budgets (capital and operations) and implements performance improvement strategies within the practice as agreed upon by Practice Director. This position is responsible for assisting with the recruitment, development and supervision of staff. Ability to apply effective communication strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice. Performs all duties in a manner which promotes teamwork and reflects the mission and values of Lee Health. Responsible for practice site with up to 3 providers. Assumes leadership role in absence of the managers.RequirementsEducation: Two years of formal education beyond high school. Associates degree preferred.Experience: A minimum of 1 year of healthcare leadership experience preferred. Physician office experience preferred.Certification: N/ALicense: N/AOther: Computer proficiency including word-processing and spreadsheet applications and knowledge of electronic health record and billing software applications. Excellent written and oral communications skills including superb interpersonal skills and be able to handle difficult conversations effectively. Able to express opinions openly and honestly and provide feedback in a timely and productive manner. Ability to examine and re-engineer operations and workflows and report operational metrics to staff and providers.Flexibility to accommodate changes in workload assignments and react calmly and effectively in stressful situations. Ability to work independently and set priorities under minimal supervision. Ability to work within the defined values, mission and vision of the organizationUS:FL:Naples