Patient Registration | Multiple Shifts Available

**Patient Registration Full Time & Part Time Positions Available Multiple Registration Departments Available ** _At Meritus Health, we believe that every patient deserves compassionate, high-quality care from the moment they walk through our doors. As a Patient Registration Representative, you will be the first point of contact in delivering that promise. This role is essential in ensuring a smooth and accurate registration process that supports both the clinical and financial health of our organization._ _Guided by our mission to improve the health of our community, and grounded in values of compassion, excellence, integrity, and collaboration, you will help create a welcoming and efficient experience for patients and families. Your attention to detail, empathy, and professionalism will set the tone for the care journey ahead._ **Key Responsibilities:** * Greet and receive patients into the healthcare system with warmth and professionalism * Conduct timely and accurate interviews to obtain comprehensive registration data * Manage the registration process to support the financial viability of Meritus Health * Communicate with physician offices to obtain necessary clinical information * Collaborate with hospital departments using the electronic health record (EHR) system * Ensure compliance with all state and federal regulations during patient admissions * Initiate and coordinate information for prompt and efficient registration * Maintain working knowledge of revenue cycle operations, third-party reimbursement, and medical terminology * Uphold Meritus Health's commitment to compassionate care and service excellence in every interaction **Minimum Qualifications:** _Education_ * High school diploma or GED required * College coursework in accounting or business-related fields preferred _Experience_ * Minimum of three years of customer service experience required * Three years of recent experience in physician/hospital scheduling, registration, or business office environment preferred _Licensure/Certification_ * Not applicable _Knowledge, Skills, and Abilities_ * Proficiency in admissions, registration, and insurance verification * Strong oral and written communication skills * Familiarity with office equipment and computer systems * General understanding of hospital payment plans and healthcare insurance payers * Basic knowledge of medical terminology * Strong negotiation and interpersonal skills * Knowledge of time-of-service collection procedures preferred * Excellent customer service and telephone etiquette * Ability to use tact and diplomacy in interactions * Attention to detail and analytical thinking to determine required registration data * Ability to multitask and work under pressure with minimal supervision * Capacity to comprehend and apply policies and procedures * Flexibility to adapt to a dynamic and evolving work environment **Caring for Our Team ** _We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:_ * **Health, Dental, and Vision Insurance** Coverage begins on the **first of the month following your hire date**. * **Life Insurance & Disability Coverage** Includes **company-paid life insurance** , as well as **short- and long-term disability** benefits to provide peace of mind. * **Paid Time Off (PTO)** A generous **PTO program** designed to help you recharge and maintain a healthy work-life balance. * **401(k) Retirement Plan** Benefit from a **robust company match** to support your long-term financial goals. * **Education Assistance & Tuition Reimbursement** Support for your **continued learning and career growth**. * **Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)** Options to save **pre-tax dollars** for eligible healthcare and dependent care expenses. * **Shift Differential Pay** Team members working **evening, night, or weekend shifts** may be eligible for additional pay. **Happy to Help** At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.