Surgical Tech Service Specialist

GENERAL JOB SUMMARY:
Service Line Leader ensures and delivers high quality, patient-centered care, and coordination of all functions in the service line. A Service Line Leader will be in collaboration with other staff members, management team, vendors, Materials Management, Sterile Processing, physicians, and physician Representatives to serve as a resource person for staff and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall service line performance.
CORE COMPETENCIES/CRITICAL RESPONSIBILITIES:
Quality
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Collaborates with surgeon(s) to coordinate, evaluate, customize any needs in the service line to deliver high quality, patient-centered care.
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Ensure preparations for specialty procedures are completed by reviewing schedule in advance, checking accuracy of schedule
(time-allotted, procedure name, & any special considerations)
.
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Ensures compliance with all policies, procedures, and regulatory standards.
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Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
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Creation and updating of service line preference cards regularly for accuracy, completeness, and charge capture.
Service
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Align knowledge, skill, and expertise of perioperative personnel to enhance and develop surgical specialty capabilities.
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Reflects Stamford Health mission and core values when interacting with co-workers, patients, and physicians.
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Arrange/order supplies/equipment necessary for upcoming procedures and providing in-services to colleagues.
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Provide and develop educational tools that may be needed regarding service line procedures or any equipment, etc.
(reference guides/videos).
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Coordinates with the Perioperative Nurse Educator and Nurse Manager to arrange staff in-service education.
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Coordinates with management team to balance unit staffing needs with service line responsibilities.
People
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Functions as a resource person in service line for staff members. Works in tandem with surgeons, colleagues, vendors to play an integral role to provide feedback/training to assist in service line performance.
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Leads in a way that inspires commitment to the vision/mission/values of the organization. Demonstrates leadership traits and supports team efforts.
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Collaborates with surgeon(s) in particular specialty initially during their onboarding process and continually thereafter.
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Serves as a preceptor regarding service line procedures and equipment to new hires and students.
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Supports physician partnership.
Finance
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Provide information, insight, and suggestions regarding operational and capital purchases and processes related to service line.
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Identifies opportunities and provides solutions for improvement including volume, efficiency, cost, and safety.
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Supports proper inventory control and assists with managing supplies and equipment.
UNIT SPECIFIC COMPETENCIES & REQUIREMENTS:
Will be provided on orientation to the unit.
QUALIFICATIONS REQUIRED:
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Minimum of 2 years clinical experience in an operating room environment
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Surgical Tech certification required.
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Proficient in creating/updating preference cards for designated serviceline
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Completion of any specialty training for service line
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Completion of performance and knowledge validation for service line
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Endorsement by surgeon(s) and perioperative leadership