Administrative Assistant III - Emergency Department

Entity: Owensboro Health Regional Hospital | Department: Emergency | Work Hours: Monday through Friday 8a-430p | Weekend Requirements: N/A | 1.0 FTE

**Job Summary:**

Performs a variety of administrative/clerical duties in support of assigned department.

**Job Responsibilities:**

* Completes routine and detailed work assignments.

* Provides administrative support for the department which may include answering phone calls, ordering materials, preparing agendas, scheduling meetings, billing services, filing claims, maintaining records/logs/policy manuals, creating and distributing meeting minutes.

* Composes, types, reproduces and transcribes correspondence, forms, reports, presentation materials, and other written communications as required.

* Receives and screens patient and visitor telephone calls; handles general inquiries.

* Maintains confidentiality of all sensitive information.

* Maintains records, reports and statistics to ensure compliance with various governing bodies.

* Complies with privacy and confidentiality policies when communicating information.

* May be required to enter demographic, employer or insurance data into various systems timely and accurately.

* Schedules and coordinates meetings, conferences, special events, appointments, admissions, programs, enrollments, and travel arrangements.

* Maintains assigned calendar(s).

* Collaborates with and acts as liaison for the communication of various information across a diverse group of functions.

* Establishes and/or maintains spreadsheets, databases, web sites, records, programs, contracts, and filing systems. Performs document storage and retrieval.

* Orders and stocks supplies.

* Assists with equipment and inventory maintenance.

* Provides basic accounting support which may include; maintaining petty cash, handling collection and documentation of collections, and deposits, maintaining accurate storage and inventory for specific items, reconciling monthly income and expenses, preparing, analyzing and monitoring all expense budgets and capital project budgets, maintaining financial records, and generating reports.

* Performs duties of purchasing agent for the dept through requisition entry, equipment inventory, and record keeping in accordance with budget guidelines.

* Evaluates the office environment, revising procedures, improvement in efficiency of workflow, and initiating cost reduction programs.

* Oversees, organizes, assigns, and monitors the work within the Department.

* Assists with education of new staff.

* Serves as a resource for complex problems.

* Provides education to patient and family on a variety of subjects.

* Performs patient placement duties for admissions and transfers in coordination with House Supervisor, UR nurse, and environmental services as assigned.

**Skills and Attributes:**

* Requires critical thinking skills and decisive judgment.

* Works under minimal supervision.

* Must be able to work in a stressful environment and take appropriate action.

* Requires in-depth skills and knowledge of the specialized concepts, practices, and procedures in the area of specialization.

* Utilizes in-depth knowledge of the specialization as well as business needs to recommend appropriate action.

**Position Requirements:**

**Work Experience**

* A minimum of 4 years' relevant experience required

**Education**

* High school diploma, General Equivalency Diploma (GED) or higher required upon hire

**Licensure/Certification/Registration**

* No licensure/certification/registration required

**Organizational Responsibilities:**

* Supports Owensboro Health’s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.

**Additional Job Information:**

* This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.

* The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.

**Standard ADA Settings:**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Physical Demands: (Office Environment)**

Standing: Occasionally

Walking: Occasionally

Sitting: Frequently

Lifting 0-25 lbs.: Rarely

Lifting 25-75 lbs.: Rarely

Lifting over 75 lbs.: Rarely

Carrying 0-25 lbs.: Rarely

Carrying 25-75 lbs.: Rarely

Carrying over 75 lbs.: Rarely

Pushing/Pulling 0-25 lbs.: Frequently

Pushing/Pulling 25-75 lbs.: Rarely

Pushing/Pulling over 75 lbs.: Rarely

Climbing: Rarely

Bending/Stooping: Rarely

Kneeling: Rarely

Crouching/Crawling: Rarely

Reaching: Occasionally

Talking: Frequently

Hearing: Frequently

Repetitive Foot/Leg Movements: Rarely

Repetitive Hand/Arm Movements: Frequently

Keyboard Data Entry: Frequently

Running: Rarely

Vision: Depth Perception: Frequently

Vision: Distinguish Color: Frequently

Vision: Seeing Far: Frequently

Vision: Seeing Near: Frequently

**Hazardous Drug Risk Exposure:**

Risk Level: No-Risk

****Owensboro Health Core Commitments****

**INTEGRITY** \- We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

**RESPECT** \- We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

**TEAMWORK** \- We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

**INNOVATION** \- We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

**SERVICE** \- We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

**EXCELLENCE** \- We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.