Unit Secretary - ICU

The Unit Secretary is responsible for serving as a receptionist in the Surgical Admitting Unit (SAU) . The Unit Secretary fulfills the clerical/transcription duties of the department, and utilizes effective communication skills to enable the efficient functioning of the unit. These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned. § Utilize the computer to promptly and accurately look up needed patient information. To inform patient/family members of the location of the surgical patient. § Assist surgeon in location of families in waiting room § Collaborate with departments to ensure tracking of patient belongings. § Collaborate with PSAT to properly label patient hard charts. § Upon patient arrival, ensure tracking numbers are assigned and given to patient/family. § Serve as the receptionist for the SAU by answering multiple phone calls at one time; taking accurate messages and relaying them to the intended recipient in a timely fashion; maintaining order forms, office supplies, and nourishments as needed in a cost-effective manner; directing traffic during emergencies; and maintaining a working knowledge of equipment § Organize and reprioritize work base on patients' needs, available resources, and unit requirements § Support compliance with hospital accreditation, state licensure, and other external accrediting agency requirements § Review unit/department communication to maintain current working knowledge of job responsibilities; this includes attendance at mandatory in-services § Participate in unit/departmental fiscal goals (conserve resources; contribute to capture of patient charges and revenue generation) § Assist in the orienting of new personnel by providing constructive feedback and coaching § Complete employee incident reports and contribute information to complete incident, medication variance, and infection control variance reports § Report environmental safety hazards, including damaged and broken equipment § Respond to patient alarms in a timely fashion § Ensure emergency readiness and initiate timely emergency measures as appropriate according to role responsibilities § Attend required hospital-wide orientations, staff meetings, meetings, and in-services § Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care Reports to: Nurse Manager, Surgical Admitting Unit Supervises: None Responsibilities: Not applicable To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Required Education: High school diploma or equivalent with course(s) in Medical Terminology Preferred Education: Not applicable Experience: One (1) or more years' secretarial experience required; experience as a medical secretary is preferred There are no certifications/licensures required for this position.