Patient Access Associate

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the area: Bolivar is located in the Ozarks with a hometown feel and affordable housing options of rentals or apartments. Enjoy a movie, bowling night, round of golf or a college game with family or friends and grab a coffee or meal from an array of shops and restaurants! Springfield is only 40 minutes away with Battlefield Mall, Big Shots golf, Wonders of Wildlife, Urban Air and many other family attractions and restaurants to visit. Only an hour away is Branson, which includes many shows to see, Silver Dollar City and shopping!

About the department: We work to make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record

A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access.  Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.  

Registers account for CMH ambulance reports accurately and efficiently.
Creates a friendly atmosphere for those seeking services in the Emergency Room
Completes registration of all Pre-ER accounts accurately and timely based on notification of medical screening being performed in accordance with EMTALA guidelines.
Ensures correct insurance mnemonic is listed, and billing address given.

Job Requirements: 

Education: High School diploma or equivalent
Experience: Customer service experience a minimum of 1 year
Skills: Preferred Knowledge of medical terminology
Licensure/Certification: N/A
Physical: ability to work at a computer 90% of the day and stand for the remaining 10%

The position is: Full Time, Nights 7:00p.m-7:00a.m 

Benefits Include:

Competitive wages
Annual merit increases 
No cost health insurance option for employee
Full suite of insurance benefits available for employee and family
Early access to paycheck through PayActiv
Employee Assistance Program
Paid Time Off
Increased matched savings for Retirement Plan
Company paid long-term disability plan
Employee discounts

Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

For more information about this opportunity, please contact Kaylie Sappington at 417-328-6624 or by email at kaylie.sappington@citizensmemorial.com.