Patient Access Associate

Citizens Memorial Hospital (CMH) in Bolivar, MO is hiring a Patient Access Associate to join our team in the Emergency Department! CMH is made up of 34 primary and specialty clinics, 6 Long-Term Care facilities and 1 residential care facility. Offering acute care, emergency services, ambulatory care, pharmacies, walk-in clinics, surgeries, addiction recovery, therapies and more, CMH has its community covered!

About the department: To make the patients' initial contact with Citizens Memorial Hospital a pleasant, stress-free experience and to gather the appropriate patient information to maintain an accurate medical record

A typical day will include: Each Patient Access Associate is cross-trained when applicable to function in various areas of Patient Access.  Duties include obtaining accurate patient information, insurance data, and registering/admitting patients with a customer services focus.  

Registers account for CMH ambulance reports accurately and efficiently.
Creates a friendly atmosphere for those seeking services in the Emergency Room
Completes registration of all Pre-ER accounts accurately and timely based on notification of medical screening being performed in accordance with EMTALA guidelines.
Ensures correct insurance mnemonic is listed, and billing address given.

Job Requirements: 

Education:High School diploma or equivalent
Experience:Customer service experience a minimum of 1 year
Skills: Preferred Knowledge of medical terminology
Licensure/Certification: N/A
Physical: ability to work at a computer 90% of the day and stand for the remaining 10%

The position is: Per Requested Need; Rotating Varied days/nights. Hours may vary

Benefits Include:

Competitive wages
Annual merit increases 
Early access to pay with on-demand PayActiv Program
Employee assistance program
Employee discounts

Connect with us! See yourself at CMH and join in the fun: https://www.facebook.com/CMHRecruiting

For more information about this opportunity, please contact Kaylie Sappington at 417-328-6624 or by email at kaylie.sappington@citizensmemorial.com.