Credentialing Specialist - Medical Staff Services

**Facility:**

CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807






**Department:**

1675 Medical Staff Services

**Scheduled Weekly Hours:**

40

**Hours:**

8:00 AM – 5:00 PM

**Work Shift:**

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

* Named one of Modern Healthcare’s Best Places to work five times.

* Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

* Acknowledged by Forbes as one of the Best Employers for New Grads.

* Healthcare Innovation 's Top Companies to Work for in Healthcare (2025).

**Benefits**

* Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) ****

* For a comprehensive list of benefits, please click here: [ Benefits | CoxHealth](https://www.coxhealth.com/employees/benefits/)

**Job Description:**

Responsible for the Medical Staff Services Office processes in accordance with the Medical Staff Bylaws, Rules & Regulations, and corresponding policies; has proficient knowledge of accreditation standards, Federal and State regulations, including National Practitioner Data Bank (NPDB). Ability to communicate professionally and effectively with medical staff officers, department chairpersons, and administration to support and enhance the functions of the organized medical staff. Assists in compliance with the accrediting and regulatory agencies in regards to credentialing and privileging while developing and maintaining a proficient knowledge of the statutes and laws.

Education:
▪ Required: High School Diploma or Equivalent
▪ Preferred: Associate’s Degree in healthcare, business, or related field or (2) two years of experience in a directly related field.
Experience:
▪ Required: 2 years' healthcare or related experience
▪ Preferred: Working and communicating directly with medical staff in a hospital setting, credentialing and privileging of medical staff within the past (5) five years, credentialing software experience.
Skills:
▪ Computer literate with Microsoft Office products, spreadsheet management, database management, and ability to adapt to new software programs
▪ Ability to communicate effectively both orally and in writing with individuals and small groups
▪ Critical thinking and problem solving skills
▪ Exhibits a high degree of confidentiality
▪ Strong organizational skills
▪ Detailed oriented, ability to prioritize, and multitask
▪ Effectively manage large amounts of information and documentation
▪ Excellent time management skills with focus on deadlines
▪ Excellent customer service skills
▪ Proficient use of English grammar and spelling, including the ability to compose and edit documents
▪ Excellent ability to work cooperatively as a member of team
Licensure/Certification/Registration:
▪ Preferred: Certification with the National Association of Medical Staff Services (NAMSS).