GUEST RELATIONS - OPERATOR

Beebe Healthcare - Margaret H Rollins Lewes Campus Lewes, Delaware
Part Time Support Services
Job Details
Part Time
Variable Hours – May be required to cover other locations.
Part time >32 hours
Lewes, Delaware
Job Description

Why Beebe? Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence. Overview Under direct supervision operate the hospital telecommunications center, maintain a smooth and effective flow of external/internal communications and perform guest relation functions. Responsibilities - Minimum of 1 year of customer service experience required - At least 6 months of switchboard operations and/or experience as an information receptionist preferred - Excellent communication and public relations skills - Typing proficiency of at least 30 words per minute - Basic computer skills, including the ability to compose and send emails - Ability to transport items using a cart (e.g., delivering flowers to patient rooms) - Ability to assist with patient and visitor transport, including pushing wheelchairs - Commitment to and adherence to Talent+ standards Competencies Skills Essential: * Knowledge Of Office Equipment * Clear Communication Skills Both Written and Verbal * Knowledge Of Basic Computer Programs * Able To Keep Confidential Information Regarding Patients, Team Members * Able To Withstand Crisis Situations * Has Skills to Provides Customer Service to Patients, Team Members and Visitors * Experience With Excel, Power Point, Word, Visio, Etc. Credentials Education Essential: * High school graduate or equivalent Entry USD $16.25/Hr. Max USD $25.19/Hr.

  • Minimum of 1 year of customer service experience required
  • At least 6 months of switchboard operations and/or experience as an information receptionist preferred
  • Excellent communication and public relations skills
  • Typing proficiency of at least 30 words per minute
  • Basic computer skills, including the ability to compose and send emails
  • Ability to transport items using a cart (e.g., delivering flowers to patient rooms)
  • Ability to assist with patient and visitor transport, including pushing wheelchairs
  • Commitment to and adherence to Talent+ standards
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