Service Year Option - Security Officer

Job Summary The Security Officer provides a safe and secure environment for patients, staff, and visitors by monitoring facilities, enforcing policies, and responding to incidents. This role plays a critical part in preventing safety risks and ensuring a secure healthcare environment. Minimum Qualifications * Education: High school diploma or equivalent required * Maryland resident * Individuals eligible for the Maryland Service Year Program (generally ages 18 -24) * Experience: Minimum six months of security experience preferred * Licensure/Certification: * Maryland Security Guard Card (or ability to obtain within 90 days) * Current BLS (CPR) certification required * De-escalation training required within 90 days * Valid driver's license required for certain duties * Skills & Abilities: * Knowledge of security or law enforcement practices * Strong communication and interpersonal skills * Ability to remain calm and professional in stressful situations * Observation and problem-solving skills What You 'll Do * Conduct interior and exterior patrols of facilities and grounds * Monitor entrances, parking areas, and key security posts * Respond to incidents and ensure safety of patients, staff, and visitors * Maintain security presence in high-risk areas (e.g., Emergency Department) * Provide directions and assistance to visitors and patients * Document security activities and incidents * Enforce policies related to safety, parking, and access control What the Job is Really Like * You'll spend much of your time walking, observing, and monitoring environments * The role requires constant awareness and attention to surroundings * Some situations may involve conflict, stress, or emergencies * You must remain calm and professional under pressure * The job includes both routine patrols and unpredictable situations * Strong customer service is important--you'll regularly assist visitors Work Environment & Demands * Hospital campus with indoor and outdoor responsibilities * Frequent walking, standing, and patrol activities (see physical demands on page 2) * Exposure to various environments, including emergency and behavioral health areas * Requires sustained alertness and quick decision-making * Combination of independent work and team coordination What Success Looks Like * The environment remains safe and secure * Incidents are handled quickly and professionally * Documentation is accurate and complete * Visitors and staff feel supported and safe * You maintain vigilance and professionalism at all times Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.