Supervisor Courier

Meritus Health is seeking a Supervisor Courier to lead daily courier operations across our health system. In this role, you will oversee a team of courier drivers responsible for the safe, timely, and compliant transport of laboratory specimens, cash bags, medical supplies, and interoffice mail. ##### As stated in the job description, the supervisor "oversees daily courier operations across the health care system and supervises a team of courier drivers " and ensures "timely, secure, and compliant transport of laboratory specimens, cash bags, medical supplies, and mail." ##### This position is ideal for someone who thrives in a fast‑paced environment, enjoys leading teams, and values operational excellence in support of patient care. ##### Key Responsibilities * ##### Team Leadership & Scheduling: Supervise, schedule, and support courier staff; manage call‑offs, delays, and emergencies; provide route coverage when needed. " Ensure continuity of service coverage by managing call-offs, delays, and operational emergencies…" * ##### Training & Performance Management: Provide onboarding, coaching, and ongoing performance evaluations. * ##### Staff Communication: Conduct team meetings and formal evaluations. * ##### Safety & Service Culture: Promote safety, accountability, standardization, and customer service. * ##### Route Coordination: Assign and monitor daily courier routes, including STAT and temperature‑sensitive specimen transport, secured cash bags, supplies, and mail. * ##### Fleet Oversight: Ensure vehicles are safe, compliant, and well‑maintained; manage maintenance schedules, inspections, and repairs. " Maintain oversight of the courier vehicle fleet, ensuring all vehicles are safe, operational, and compliant." * ##### Administrative Duties: Track attendance, approve time records, assist with payroll, budgeting, supply ordering, and fleet‑related costs. * ##### Other Duties: Support additional operational needs as assigned. ##### ##### Minimum Qualifications ##### Education * ##### High school diploma or equivalent required * ##### Bachelor's degree in logistics preferred " Education - High school diploma or equivalent required. Bachelors degree in logistics preferred." ##### Experience * ##### 2-4 years in courier, logistics, or transportation * ##### 1-2 years supervisory or lead experience preferred * ##### Healthcare, laboratory, or hospital experience preferred ##### Licensure / Certification * ##### Valid driver's license * ##### Clean driving record (no moving violations in past 3 years preferred) * ##### Annual certified driving record required * ##### Must sign Meritus Vehicle Management Use and Control policy ("Attestation A") ##### Knowledge, Skills & Abilities * ##### Familiarity with HIPAA, infection control, and chain‑of‑custody * ##### Experience with fleet management or maintenance scheduling * ##### Proficiency in Microsoft applications and route management software ##### Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. ##### Happy to Help ##### At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.