Surgical Tech Service Specialist

Stamford Health Stamford, CT
420 - Surgical Tech
Job Details
Stamford, CT
Job Description

GENERAL JOB SUMMARY: Service Line Leader ensures and delivers high quality, patient-centered care, and coordination of all functions in the service line. A Service Line Leader will be in collaboration with other staff members, management team, vendors, Materials Management, Sterile Processing, physicians, and physician Representatives to serve as a resource person for staff and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall service line performance. CORE COMPETENCIES/CRITICAL RESPONSIBILITIES: Quality - Collaborates with surgeon(s) to coordinate, evaluate, customize any needs in the service line to deliver high quality, patient-centered care. - Ensure preparations for specialty procedures are completed by reviewing schedule in advance, checking accuracy of schedule (time-allotted, procedure name, & any special considerations) . - Ensures compliance with all policies, procedures, and regulatory standards. - Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards. - Creation and updating of service line preference cards regularly for accuracy, completeness, and charge capture. Service - Align knowledge, skill, and expertise of perioperative personnel to enhance and develop surgical specialty capabilities. - Reflects Stamford Health mission and core values when interacting with co-workers, patients, and physicians. - Arrange/order supplies/equipment necessary for upcoming procedures and providing in-services to colleagues. - Provide and develop educational tools that may be needed regarding service line procedures or any equipment, etc. (reference guides/videos). - Coordinates with the Perioperative Nurse Educator and Nurse Manager to arrange staff in-service education. - Coordinates with management team to balance unit staffing needs with service line responsibilities. People - Functions as a resource person in service line for staff members. Works in tandem with surgeons, colleagues, vendors to play an integral role to provide feedback/training to assist in service line performance. - Leads in a way that inspires commitment to the vision/mission/values of the organization. Demonstrates leadership traits and supports team efforts. - Collaborates with surgeon(s) in particular specialty initially during their onboarding process and continually thereafter. - Serves as a preceptor regarding service line procedures and equipment to new hires and students. - Supports physician partnership. Finance - Provide information, insight, and suggestions regarding operational and capital purchases and processes related to service line. - Identifies opportunities and provides solutions for improvement including volume, efficiency, cost, and safety. - Supports proper inventory control and assists with managing supplies and equipment. UNIT SPECIFIC COMPETENCIES & REQUIREMENTS: Will be provided on orientation to the unit. QUALIFICATIONS REQUIRED: - Minimum of 2 years clinical experience in an operating room environment - Surgical Tech certification required. - Proficient in creating/updating preference cards for designated serviceline - Completion of any specialty training for service line - Completion of performance and knowledge validation for service line - Endorsement by surgeon(s) and perioperative leadership

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