Language Access Team Leader- LBJ Hospital- Full-time

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.Job SummaryThe language access team leader will assist in leading daily operations for the department. The language access team leader will assist team in the absence of the supervisor, as assigned. Other job functions include compiling department reports, support staffing, cross training and leadership. Acts as lead contact for hospital staff in answering questions, resolving concerns/problems, and patient complaints/issues, etc. Assists in the training of new department employees.Minimum QualificationsEducation: High School Diploma or GEDDegrees: Bachelors preferredLicenses & Certification: Certified Medical interpreter/Certified Healthcare Interpreter preferred Work Experience: Two (2) years of experience with Medical interpretationCommunication Skills: Above average Verbal Communication (Heavy Public Contact), Writing/ ReportsLanguage Skills: Spanish Proficiencies: MS Word, MS PowerPoint, MS ExcelJob AttributesWork Schedule: Weekends, Holidays, Flexible