HR Shared Svcs Specialist l

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.Job Summary: The HR Shared Services Specialist is the first point of contact for all HR inquiries, providing consistent and accurate information to customers. Investigates and responds to questions received via telephone, email or online portal, escalating complex inquiries to appropriate departments as needed. Performs transactions related to one or more HR specialties with a high degree of accuracy and strict adherence to written procedure.MINIMUM QUALIFICATIONS: Education/Specialized Training/LicensureHigh School Diploma or GED. College degree, PHR preferred.Work Experience No experience required.Equipment Operated:Computer and Office EquipmentSPECIAL REQUIREMENTS:Communication Skills:Above Average Verbal (Heavy Public Contact)Exceptional Verbal (e.g., Public Speaking)Writing/Composing; (Correspondence/Reports)Other Skills:Analytical: Mathematics; P.C.Work Schedule:FlexibleOther Requirements:Occasional weekend, overtime, and/or travel may be required.