Practice & Site Coordinator, New Canaan

JOB SUMMARY: The Practice and Site Coordinator will provide support to the Practice & Site Administrator, assist in the day-to-day operations of the practice, and will assist the Site Administrator in adherence with all policies, regulations, goals, and initiatives. MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: - Assist the Practice and Site Administrator in managing the daily operations of the practice locations. - Prepares various documents and handles confidential matters in accordance with rules, policies and procedures. - Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately. - Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care. - Manages the processing of accounts payable in accordance with policies and procedures. - Assists in the investigation of Accounts Receivable accounts and interactions the Revenue Cycle - Reconciles monthly billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction. - Works in collaboration with the Revenue Cycle to resolve, patient billing related matters. - Ensures mail is opened and processed, and offices are opened and closed according to procedures. - Provides support to the front desk staff, schedulers and referrals as needed - Maintain payroll and PTO balance for all departmental employees in the department - Runs errands as necessary at the request of the Practice and Site Administrator and/or Medical Site Directors. - Oversees and is responsible for maintaining and cataloguing records in storage. - Supports and upholds established policies, procedures, objectives, quality improvements and safety. - Practice and adhere to Stamford Health’s “Code of Conduct” philosophy, Standards for Service Excellence and organizational values of: Teamwork, Integrity, Compassion, Respect and Accountability. - Complies with departmental organizational policies and procedures and adheres to external agency requirements. - Perform other duties as assigned. QUALIFICATIONS/REQUIREMENTS: - High School diploma is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred - Must exhibit a high degree of responsibility in confidential matters. - Knowledge of office record keeping and workflow processing is required. - Ability to work independently and balance multiple priorities is required. - Effective communication skills, both verbal and written English proficiency required - Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred. - Strong interpersonal skills are required. Broad based experience successfully working with physicians and individuals. - Proficient in Microsoft Word, Excel, Outlook and EMR.