Financial Counselor (2029)

The Financial Counselor plays a key role in revenue cycle process by providing patients with financial guidance related to medical expenses, insurance benefits, and payment options. Under the direction of Patient Financial Services leadership, this role ensures that patients understand their financial responsibilities while identifying opportunities for financial assistance.
 
This position is responsible for collecting payments, setting up payment plans, generating cost estimates, and reviewing self-pay balances. The Financial Counselor assists patients in applying for Trinity Health’s financial assistance program, government aid, and other financial resources. Additionally, this role manages delinquent accounts, coordinates with collection agencies, and ensures compliance with hospital policies regarding financial transactions.
 
This position requires strong problem-solving skills, independent decision-making, and the ability to manage multiple financial tasks in a fast-paced environment.
Benefits:
Health, Vision, and Dental. 
HSA or HSA 
Life insurance
401K
PTO and Sick leave
Employee referral program