Epic Application Analyst I

This position serves as the primary support analyst and first point of contact for all inpatient clinical applications, including ClinDoc, Orders, OpTime,
ASAP
, and Stork.
JOB SUMMARY
/
PURPOSE P
articipates within a team environment with responsibility for configuration, maintenance and support of assigned information systems. Responsible for obtaining and maintaining knowledge of software functionality. Collaborates with business partners and peers to document business processes and requirements.
DEPARTMENT DESCRIPTION I
nformation Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The
IS I
nformatics team supports the Electronic Health Record (
EHR
), including training and at the elbow support, Picture Archiving Communications System (
PACS
), and integrations. The
IS I
nformatics team maintains responsibility for production support 24/7 for the business line.
EXPERIENCE
/
EDUCATION
/
QUALIFICATIONS B
achelor's degree (preferably in a related field) or equivalent work experience required. One (1) of the following required: One (1) year experience in Information Technology or project management. One (1) year relevant healthcare experience. One (1) Epic certification/accreditation/proficiency required within six (6) months of hire. Experience in a healthcare environment preferred.
KNOWLEDGE
/
SKILLS
/
ABILITIES P
roblem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues. Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution. Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.
PHYSICAL DEMANDS R
arely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time)
WALK
-
INCLINE CLIMB
-
STAIRS LIFT
(Floor to Waist: 0"-36") 0-20 Lbs
LIFT
(Knee to chest: 24"-54") 0 – 20 Lbs
LIFT
(Waist to Eye: up to 54") 0 - 20 Lbs
BEND FORWARD
at waist
KNEEL
(on knees)
PUSH
(0-20 pounds force)
PULL
(0-20 pounds force)
STAND WALK
–
LEVEL SURFACE CARRY
1-handed, 0 - 20 pounds
CARRY
2-handed, 0 - 20 pounds
ROTATE TRUNK S
tanding
REACH
- Upward
SIT ROTATE TRUNK S
itting
REACH
- Forward
MANUAL DEXTERITY H
ands/wrists
FINGER DEXTERITY PINCH F
ingers
GRASP H
and/Fist None specified