Clinic Med Office Receptionist

JOB SUMMARY
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PURPOSE P
erforms receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
DEPARTMENT DESCRIPTION T
he Kidney Specialists teams at Samaritan Health Services focus on creating a partnership with patients, the primary care provider and the kidney specialist. We provide consultation and treatment of chronic kidney disease at an outpatient clinic.
EXPERIENCE
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EDUCATION
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QUALIFICATIONS H
igh school diploma or equivalent required. Experience and/or training with computer applications required. Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred. Experience and/or training with medical/insurance terminology preferred.
KNOWLEDGE
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SKILLS
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ABILITIES S
ervice Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. Confidentiality - Knowledge of State and Federal (
HIPAA
) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
PHYSICAL DEMANDS R
arely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time)
WALK
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INCLINE LIFT
(Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT
(Knee to chest: 24"-54") 0 - 20 Lbs
LIFT
(Waist to Eye: up to 54") 0 - 20 Lbs
CARRY
1-handed, 0 - 20 pounds
CARRY
2-handed, 0 - 20 pounds
SQUAT R
epetitive
SQUAT S
tatic (hold >30 sec)
PUSH
(0-20 pounds force)
PULL
(0-20 pounds force)
STAND CLIMB
-
STAIRS KNEEL
(on knees)
REACH
- Upward
SIT WALK
-
LEVEL SURFACE BEND FORWARD
at waist
ROTATE TRUNK S
itting
ROTATE TRUNK S
tanding
REACH
- Forward
MANUAL DEXTERITY H
ands/wrists
FINGER DEXTERITY PINCH F
ingers
GRASP H
and/Fist