Epic Ambulatory Analyst III

This position will be supporting Epic Ambulatory workflows. Care Companion knowledge is preferred. This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
JOB SUMMARY
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PURPOSE P
articipates within a team environment with responsibility for leading the configuration, maintenance and support of assigned information systems. Responsible for obtaining and maintaining knowledge of software functionality. Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Leads the collaboration process with business partners and peers to document business processes and requirements. Mentors junior staff.
DEPARTMENT DESCRIPTION I
nformation Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The
IS I
nformatics team supports the Electronic Health Record (
EHR
), including training and at the elbow support, Picture Archiving Communications System (
PACS
), and integrations. The
IS I
nformatics team maintains responsibility for production support 24/7 for the business line.
EXPERIENCE
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EDUCATION
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QUALIFICATIONS O
ne (1) of the following required: Bachelor's degree (preferably in a related field) or equivalent work experience plus five (5) years experience in Information Technology and/or project management. Ten (10) years of relevant healthcare experience. One (1) Epic certification/accreditation/proficiency required within six (6) months of hire. Obtaining additional proficiencies, accreditations, or certifications related to assigned modules may be required based on department’s operational needs and at manager discretion. Experience in a healthcare environment preferred. Experience in project management preferred, including development and management of detailed project plans, objectives, control methods and coordination of project team efforts.
KNOWLEDGE
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SKILLS
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ABILITIES P
roblem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues. Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution. Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership. Leadership: Skilled at creating a positive environment where the team can be successful. Ability to train and successfully mentor less experienced and junior team members to increase the effectiveness of the overall team. Work Management: Ability to set attainable team goals at the appropriate level which are based on the overall mission or purpose and, working independently and coordinating with others, successfully complete those goals. Ability to plan, document, coordinate, and sequence tasks to effectively complete committed deliverables.
PHYSICAL DEMANDS R
arely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time)
WALK
-
INCLINE CLIMB
-
STAIRS LIFT
(Floor to Waist: 0"-36") 0-20 Lbs
LIFT
(Knee to chest: 24"-54") 0 – 20 Lbs
LIFT
(Waist to Eye: up to 54") 0 - 20 Lbs
BEND FORWARD
at waist
KNEEL
(on knees)
PUSH
(0-20 pounds force)
PULL
(0-20 pounds force)
STAND WALK
–
LEVEL SURFACE CARRY
1-handed, 0 - 20 pounds
CARRY
2-handed, 0 - 20 pounds
ROTATE TRUNK S
tanding
REACH
- Upward
SIT ROTATE TRUNK S
itting
REACH
- Forward
MANUAL DEXTERITY H
ands/wrists
FINGER DEXTERITY PINCH F
ingers
GRASP H
and/Fist None specified