Acute Care Unit Clerk

REQUIRED QUALIFICATIONS · CPR/BLS Healthcare Certification – can obtain upon hire · High school diploma or equivalency · Able to communicate effectively in English, both verbally and in writing · Good interpersonal skills in dealing with patients, families, and all health care professionals and TVHC staff. · Basic knowledge in computer use; including skills in word processing and spreadsheet applications · Excellent organizational skills · Ability to maintain and follow guidelines, set standards of practice in quality patient care, and state, federal, and facility required infection control practices PREFERRED QUALIFICATIONS · Combination of Medical office background and clinical/surgical experience · General clinical secretarial and office management skills including knowledge of insurance billing and allocation/adjustments of physician charge sheets. · Additional languages – Spanish Preferred

The Unit Clerk serves as the primary clerical and administrative support to the Acute Care Unit. This role helps ensure smooth day-to-day operations by coordinating communication, maintaining patient records, and supporting clinical staff.

Job Description: · Serve as the primary administrative contact for the acute care unit · Coordinate communication between nurses, physicians, and other departments · Complete Acute Care inventory on a weekly basis · Manage and keep forms up to date · Assist with patient admissions, transfers, and discharges · Coordinate scheduling of patients for outpatient nursing care · Manage prior authorization for outpatient procedures/infusions · Work with billing to determine the estimation of cost for outpatient nursing care · Answer phone calls and track faxes and incoming orders · Ensure confidentiality and compliance with HIPAA regulations · Other job duties as assigned I Ideal hours 12-8pm M-F