Manager, Imaging Services

OverviewAt WakeMed Health & Hospitals, we don’t just deliver imaging services — we deliver life‑saving care driven by excellence, teamwork, and innovation. As the Imaging Services Manager at our Raleigh Campus Level I Trauma Center, you’ll play a critical leadership role within one of the most complex, fast‑paced imaging environments in the region. This is an opportunity for a seasoned imaging leader who thrives in high‑acuity settings and is passionate about leading teams, driving operational excellence, and keeping patients at the center of everything we do. Position OverviewThe Imaging Services Manager is responsible for the administrative, clinical, operational, and financial leadership of Raleigh Hospital Imaging Services and Raleigh Medical Park, which includes: Diagnostic ImagingCT, MRI, Ultrasound & MammographyNuclear MedicineInterventional Radiology This role ensures seamless integration of WakeMed’s mission, vision, values, and WakeWay behaviors across all areas of responsibility while supporting strategic growth, regulatory compliance, and exceptional patient outcomes. The Imaging Services Manager partners closely with the Executive Director, Imaging Services, Senior Vice President of Raleigh Hospital, medical staff, and system leadership to advance imaging excellence across the enterprise. Why This Role MattersLead imaging operations within a nationally recognized Level I Trauma CenterInfluence care delivery across multiple advanced imaging modalitiesDrive patient safety, quality, and efficiency in a high‑stakes clinical environmentShape the future of imaging services through strategic planning and team developmentMake a lasting impact on patients, staff, and the WakeMed community Key Responsibilities Operations ManagementProvide leadership oversight to ensure imaging services are delivered in a high‑quality, patient‑centered, and professional mannerSupport the development, implementation, and evaluation of imaging programs and servicesMonitor workflow, throughput, and operational performance across all service areasIdentify opportunities to enhance patient safety, quality, and service reliabilityBudget & Financial ManagementSupport the development and management of departmental budgetsMonitor revenues, expenses, productivity, and cost centersEnsure fiscal responsibility while balancing quality, safety, and service excellenceHuman Resources & Talent LeadershipDirectly lead and support imaging team members through coaching, performance management, and professional developmentPartner with Human Resources on recruitment strategies, interviewing, and onboardingBuild, engage, and retain high‑performing teams in a complex clinical environmentWho Will Thrive in This Role This role is ideal for an imaging leader who:Is passionate about developing talent and building resilient teamsHas strong operational and financial acumenLeads with confidence in high‑acuity, fast‑paced environmentsValues data‑driven decision making and continuous improvementLives the WakeWay — every patient, every timeLiving the WakeWay – How You Lead This role exemplifies WakeMed’s Leader Compact by consistently demonstrating:Respect for People – fostering a safe, inclusive, and supportive cultureClear & Transparent Communication – ensuring alignment across teams and stakeholdersTeamwork – collaborating across departments and disciplines to keep the patient firstCommitment & Accountability – setting high standards and holding self and others accountableWake Way 2 Excellence (WW2E) – driving efficiency, reducing waste, and standardizing work to improve outcomesWhat We’re Looking For Required Education & ExperienceBachelor’s Degree in a related field (Required)Minimum of 3 years of leadership/management experience within Imaging Services or a directly related areaWhy WakeMedWhen you join WakeMed, you join an organization that invests in leaders, innovation, and impact. We offer:Competitive compensation and comprehensive benefitsRetirement with employer contributionPaid Days Off (PDO)Tuition & certification reimbursementLeadership development and professional growth opportunitiesA collaborative, mission‑driven culture grounded in excellence Ready to Lead Imaging Excellence! If you’re a proven imaging leader ready to make a meaningful impact at one of North Carolina’s premier trauma centers, we’d love to connect. Apply today and be part of the WakeWay to Excellence at WakeMed Raleigh. Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOE LicensureLicensure / Certification (One Required)Registered Technologist in RadiographyCertified Nuclear Medicine TechnologistRegistered Technologist in SonographyRegistered Diagnostic Medical SonographerRegistered Technologist in CT, MRI, Mammography, Nuclear Medicine, or Vascular‑Interventional Radiography EducationBachelor's Degree Related Field Required Experience3 Years Management - Direct Area of Responsibility Required