Medical Assistant, Certified

OverviewAt WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position SummaryAs a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. What You’ll Do:Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)Support providers with procedures, exams, and follow-up careCoordinate referrals, lab orders, and patient educationMaintain a clean, safe, and organized clinical environmentPositions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examinationCollaborate across departments to ensure smooth patient flow and continuity of careWhat We’re Looking For:Completion of an approved accredited Medical Assistant programCurrent certification (CMA, RMA, or equivalent) preferredStrong communication and teamwork skillsExperience in an ambulatory or outpatient setting is a plusCommitment to WakeMed’s values of respect, integrity, and excellenceWhy WakeMed?A culture that puts people first—patients and team members alikeOpportunities for growth and developmentCompetitive benefits and wellness programsA mission-driven organization making a real impact in our community We invest in YOU — your growth, your well-being, and your future.Perks & Benefits:Free parking at all campusesHealth, dental & vision coverage6 free mental health sessions through LyraMetLife pet insurance403(b) retirement plan with employer matchPaid Days Off (PDO) for vacation, sick time & holidaysTuition & specialty certification reimbursementWakeWell Rewards & wellness programsWakeMed Gives – employee assistance & education supportChildcare partnerships with KinderCare & Bright HorizonsEndless professional development opportunities Department DescriptionServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.EOE LicensureCertified Medical Assistant Required EducationHigh School Diploma or Equivalent Required ExperienceNot Applicable