Office Coordinator - Primary Care, Riverside

The Office Coordinator will provide support to the Practice Manager, assist in the day-to-day operations of the practice, and will assist the Practice Manager in adherence of all SHMG policies, regulations, goals, and initiatives. Schedule: Monday - Friday 8am-4:30 pm/8:30am-5pm onsite in Riverside, CT MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES: - Assist the Practice Manager in managing the daily operations of the practice locations. - Prepares various documents and handles confidential matters in accordance with rules, policies, and procedures. - Promptly and professionally answers telephone calls and inquires. Routes and/or resolves call appropriately. - Ensures the office space, supplies and equipment are provided and maintained appropriately for medical staff and patient care. - Manages the processing of accounts payable in accordance with SHMG’s policies and procedures. - Assists in the investigation of Accounts Receivable accounts and interactions with our billing company. - Reconciles monthly third party vendor billing with appointment schedules for accuracy. Identifies discrepancies and facilitates the correction. - Assist in resolving third party vendor, physician, and patient billing related matters. - Ensures mail is opened and processed, and offices are opened and closed according to procedures. - Provides support to the front desk clerks, file clerks, schedulers and referrals as needed. This position is the primary back up for administrative and clerical staff. - Runs errands as necessary at the request of the Practice Manager and/or Medical Site Directors. - Oversees and is responsible for maintaining and cataloguing records in storage. - Supports and upholds established policies, procedures, objectives, quality improvements and safety. QUALIFICATIONS/REQUIREMENTS: - High School diploma or equivalent is required, Associates Degree preferred with a minimum of 3 years of medical office experience preferred - Must exhibit a high degree of responsibility in confidential matters. - Ability to work independently and balance multiple priorities is required. - Excellent organization, problem solving, and listening skills are required. Knowledge of medical terminology is preferred.