Clerical Assistant – Inpatient Care Management | Part Time

Clerical Assistant - Inpatient Care Management Part-time, 3 days per week 8-4:30, weekend and holiday rotation, 48 hours bi-weekly At Meritus Health, care doesn 't end at discharge--it's a coordinated journey. As a Clerical Assistant in Inpatient Care Management, you'll support the team in facilitating safe, timely transitions for hospitalized patients. From scheduling follow-up appointments to arranging transportation and delivering regulatory notices, you'll play a key role in ensuring continuity of care and compliance with quality standards. This role is ideal for a detail-oriented professional who thrives in a collaborative environment and values both administrative precision and compassionate patient interaction. ### Key Responsibilities * Perform general office and secretarial duties to support care coordination and discharge planning * Deliver the Important Message to Medicare beneficiaries and assist with the appeal process when needed * Schedule post-discharge follow-up appointments to meet quality performance metrics * Meet with patients to educate them about appointments and identify barriers to attendance * Arrange patient transportation as indicated * Assist in the development and implementation of departmental projects and performance improvement initiatives (Katas) * Maintain accurate documentation and support efficient department operations * Uphold Meritus Health's values of excellence, compassion, and collaboration in every interaction ### Minimum Qualifications Education * High school diploma or equivalent required * Associate degree preferred Experience * Previous clerical experience in a healthcare environment preferred * Experience with Microsoft Office, fax machines, and electronic medical records preferred Licensure/Certification * Not applicable Knowledge, Skills, and Abilities * Effective communication and computer skills required * Basic understanding of medical terminology required * Knowledge of community resources preferred * Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment * Strong attention to detail and commitment to patient-centered service Caring for Our Team ** We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: * Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date. * Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind. * Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. * 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals. * Education Assistance & Tuition Reimbursement Support for your continued learning and career growth. * Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. * Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay. Happy to Help** At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.