Director External Care Transitions Network

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.Job Summary:The Director, External Care Transitions Network provides enterprise leadership for Outsourced Medical Services, the post acute network, and centralized referral operations, ensuring seamless, equitable transitions of care beyond the health system. This role designs and executes integrated strategies, governance frameworks, and operating models that optimize access, quality, capacity, and cost effectiveness across a diverse external provider landscape. By partnering with clinical leaders and cross functional stakeholders, the Director translates complex operational data into actionable insights, drives performance accountability, and advances patient centered outcomes for both funded and Financial Assistance Program populations.Minimum QualificationsLicense & Certifications:Six Sigma Green Belt LSSGB (Or) Six Sigma Black Belt LSSBBDegrees:Bachelor's Degree Nursing, Business Administration, Health Administration or related healthcare fieldMaster's Degree Nursing, Business Administration, Health Administration or related healthcare field PreferredWork Experience:7 Years of Experience in a healthcare environment, including project management, care coordination, strategy, communications, and working with external vendors.Management Experience5 Years of Experience in a Management or Supervisory role within a complex health care environmentCommunication Skills:Above Average Verbal CommunicationExceptional Verbal (Public Speaking)Writing/CorrespondenceWriting/ReportsKnowledge/Skills/Abilities:Analytical AbilitiesMathematicsMedical Terminology KnowledgeWork Schedule:FlexibleHolidaysOn CallEligible for TelecommuteTravelWeekendsOther Requirements:Strategic thinker with attention to detail and problem-solving skillsDemonstrated success executing strategic initiativesOrganized and can manage multiple complex initiatives simultaneouslyStrong relationship builder with experience in leading diverse work teams internally and externally Experience with high-level decision making Strong written and oral communication skills Strong presentation skills with ability to successfully communicate complex business information to leadership and other stakeholders Knowledge of all components of healthcare business functions (Operations, Strategy, Finance, IT, etc.) Skills influencing people without having direct reporting relationshipsExcellent organizational skills Ability to deal with all levels of staff within Harris Health and senior leadership Ability to deal with conflicting points of view and to effect creative and responsiveMS Word, MS PowerPoint, MS Excel