Customer Service Representative

Position HighlightsDepartment: LaboratoryHours: 20 hours/weekShift: Days, 1st ShiftPosition Summary:Performs a variety of customer service and clerical duties in response to client issues while helping to identify and meet the needs of laboratory customers. Uses information systems to gather data and track client encounters.Minimum Qualifications:High School Diploma or equivalentBasic computer skillsPreferred Qualifications:Knowledge of laboratory tests and terminologyMust have effective oral and written communicationExcellent interpersonal skillsAbout Middlesex HealthThe Smarter Choice for your Career!Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.