IT Service Desk Technician I-Information Systems

Job Objective: Provides quality and rapid 24x7 technical support to Eisenhower Health’s workforce, affiliates, and patients. The IT Service Desk Technician I will be responsible for assisting end-users with basic IT issues, troubleshooting hardware and software problems, and escalating complex issues to higher-level technicians as needed. Your passion for Information Technology, exceptional communication, and problem-solving skills will be essential in ensuring timely and efficient resolution of our customer’s technical issues.