Remote Access Center Specialist - Patient Engagement Center

Care Team Specialist I (Medical Reception) (insert clinic or department here)

Announcement #XXXXX Jefferson Healthcare is expanding, and we are looking for a Care Team Specialist I to join our team! The role of a Care Team Specialist is both dynamic and engaging within the healthcare sector. Care Team Specialists (Medical Receptionists) are important liaisons between the medical care team and the patients. This position involves interacting with diverse individuals in the hospital environment, gathering essential information, assisting patients with scheduling and navigation, and supplying clinical teams with the necessary information to deliver high-quality care. The ideal candidate will have strong communication skills, be organized and detail-oriented, and have a strong ability to navigate computers and technology. They will also have a customer service mindset. Responsibilities include greeting and checking in patients, scheduling appointments, answering patient phone calls, and maintaining a clean and welcoming waiting area. The ability to learn to multitask and handle patient inquiries with sensitivity and professionalism is a must. Prior experience in a healthcare setting is preferred but not required. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply! What can we offer you?

Medical, dental, vision, retirement, PTO and more! Outstanding benefits, including 5% employer contribution to your retirement account and low insurance premiums for individuals and families. Benefits package is ranked in the top 1% in the state! Opportunities for growth and development Supportive and inclusive work environment

What you'll need:

High School degree or equivalent required One year of related experience in a clinical or medical office or other related experience required Candidates with Customer Service experience are encouraged to apply! Experience or education providing basic knowledge of medical terminology preferred Experience answering high volumes of phone calls preferred

Schedule: 1.0 FTE, 40hr/week; 8-hour Day Shift, start times between 8 & 8:30 am To apply: please visit our careers website at https://jeffersonhealthcare.org/healthcare-careers/ This position will remain open until filled.

Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.