Software Support Training Coord

Department: Clinic-PB Patient Fin Service

Shift: Day

Working Hours: M-F 8am-5pm

Summary: To provide training and support on Revenue Cycle processes specific to job functions. Also, to provide software and operational support on the various applications utilized by Practice Plus/Baptist Health/ Arkansas Health Group. This includes serving as a liaison between various departments including the IT Team and 3rd party companies.

Other information: • HS Diploma and/or equivalent. • Clear understanding of revenue cycle. • Strong communication, presentation, and public speaking skills. • Work experience as a Training Coordinator, Trainer, or similar role. • Organizational and time management abilities • Must be able to travel 50% of the time, may include overnight stays • Experience in the medical field. • Must be detail oriented and be able to troubleshoot software problems and /or questions. • Computer Skills, i.e. Medical software and MS Office based applications.

This job will be authorized 80.00 hours bi-weekly.