Security and Safety Officer

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.The Safety & Security Officer provides safety and security measures for patients, caregivers, and the public; consistent with conditions inherent in and regulations governing the operation of San Juan Regional Medical Center and San Juan Health Partners.RequiredQualifications:High School diploma or equivalentMust obtain Certified Healthcare Security Officer (CHSO) within twelve (12) months of employment and retain this certification during employmentValid driver’s license and must be (and remain) insurableFamiliar with the City of Farmington or the ability to read and orient with navigation or mapBasic computer and mobile electronic device skillsExcellent written and verbal communication skillsExcellent customer service skills with the ability to remain professional and courteous in difficult and/or stressful situationsAdequate transportation to and from workAbility to be contacted and available to respond for emergenciesPreferredQualifications:Experience in one (1) of the following fields:Five (5) years of experience in SecurityFour (4) years of experience in Fire ServiceFour (4) years of experience in Law EnforcementFour (4) years of experience in CorrectionsDuties and Responsibilities:Perform duties as assigned to include, but not limited to mail/courier runs, escorts, patrols, giving directions, assisting patients and visitors, visitor control, and securing facilities, money, and/or propertyResponds to or helps to conduct: all alarms, drills for disaster, bomb threats, codes, disturbances, unruly subjects, etc.Completes all scheduled tasks and daily responsibilities for the Safety & Security DepartmentConducts or assists with investigations (into incidents, accidents, or other activity)Engages in aggressive patrol (seeking out unlawful or unsafe acts or conditions)Enforces policies and procedures and reports violationsAttends required meetings (both in-person and virtual)Attends required training sessions and is responsible for participating, learning, and applying these skills, etc.Assists in the department orientation of new caregivers (within the Safety & Security Department)Maintains confidentiality with any information obtained and only shares this information with those that have a specific legal/business needMaintains professional contact with members of the public, visitors, patients, and caregivers; while promoting growth, cohesiveness and support for needed correction or changeThe ability to respond and manage physically aggressive subjects with the use of verbal, self-defense, and control techniquesMaintains knowledge of assigned responsibilities (per policies and procedures); these may include procedures for: fire, disasters, bomb threats, hazardous materials, visitation, infant abduction, parking, attendance, compliance, etc.Manage pedestrian and vehicular traffic (in all weather conditions)Conducts courier service duties including regular fueling and maintenance of any vehicle used in a courier service capacity; routes and planning should be conducted and coordinated in the most efficient mannerEnsure scheduling needs, routes, and delivery issues are immediately communicated to the Safety & Security Manager and the Materials Management ManagerSafe operation of a motor vehicle (with potential travel driving hazards in all weather conditions)All SJRMC caregivers are responsible for implementing SJRMC’s Service Standards into their activities:Safety, Courtesy, Effectiveness, and StewardshipOther duties as assignedPhysical Demands and Environmental Work Conditions:Regularly assists with uncooperative and/or physically aggressive: patients, visitors, family members, members of the public, etc. (assists with required restraint situations)Rapid response to emergent conditions with potential safety hazards (codes, phone/radio calls, disturbances, etc.)Prolonged periods of walking while on patrol and/or courier duties, etc. with potential safety hazards including, but not limited to poor weather (slips, falls, etc.)Must be able to walk, stand, bend, squat, climb, kneel, and twist.Prolonged periods of sitting and/or working on a computer (based on duty assignment: completing logs, writing reports, etc.)Occasional heavy lifting (may include lifting and/or moving patients, equipment, boxes/packages, etc.)Occasional heavy pushing and pulling (may include moving patients, equipment, motor vehicles, boxes/packages etc.)Must be able to talk (ordinary and conversations) with caregivers, patients, visitors, public, etc.Must be able to hear (ordinary and conversations) with caregivers, patients, visitors, public, etc.Must be able to smell (while on patrol, etc.)Must be able to see (corrective eyewear allowed). (acuity: near and far, depth perception, and color vision)Prolonged periods in outdoor weather conditions with potential safety hazards (regardless of the weather)Occasional exposure to loud noise levels (with ear protection)Occasional exposure to construction areas with potential hazards (with personal protective equipment)Occasional exposure to various hazards: chemical, electrical, mechanical, biohazard, explosive, radioactive, etc.Occasional exposure to hazards related to the operation of a motor vehicle (including accidents, poor weather conditions, slips, falls, etc.)Regular exposure to infectious materials (personal protective equipment is provided and use may be required in certain environments)Must be able to lift greater than fifty (50) pounds and push up to three hundred (300) pounds frequently.