Remote Sr Epic Application Coordinator (Professional Billing)

Job Requirements Shape the technology that powers patient care and join Spartanburg Regional Healthcare System as our Remote Sr Epic Application Coordinator (Professional Billing)!Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.About Spartanburg Regional Healthcare SystemSpartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a full range of specialty services. Teams across the system work with a shared purpose: to support patients, families, and communities with compassionate care, innovation, and teamwork. Technology plays an important part in this mission, and Epic powered workflows are essential to delivering safe, high quality care every day.What This Role Is All AboutThe Remote Sr Epic Application Coordinator – Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.The Remote Sr Epic Application Coordinator – Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.What You Bring on Day OneEducationBachelor’s degreeExperience5+ years of experience in Information Technology3+ years of experience post Epic certificationLicenses and CertificationsEpic module certification for assigned applications (Professional Billing)Great to HaveEducationMaster’s degree in computer science or related fieldExperience10+ years of experience in healthcare, including 7+ years of experience in Information Technology and 5 years of experience post Epic certificationWhat This Job Looks LikeMaintain regular communication with Epic implementation representatives and internal partnersObtain and maintain Epic certification for assigned applicationsDevelop deep knowledge of Epic Anesthesia, Optime, and Lumens and their interactions with other applicationsLead workflow discussions, design sessions, and validation meetingsAnalyze current workflows, data collection, reporting needs, and technical issuesTranslate operational requirements into functional and technical system specificationsParticipate in creating and executing integrated test plansDocument system configurations and technical components with clarity and accuracyTroubleshoot complex issues and escalate risks when neededCollaborate with training teams to develop education materialsSupport go live events and post deployment activitiesIntroduce best practice recommendations for future workflow improvementsMonitor new Epic releases and determine appropriate use of new featuresCoordinate updates, apply changes, and review release functionalityParticipate in vendor education sessions, webinars, and professional forumsMentor Application Coordinators and System AnalystsWhy You Will Love Working HereWork that directly supports clinical care and improves patient outcomesA friendly and collaborative environment that values learning and expertiseOpportunities to lead meaningful Epic initiatives across multiple departmentsA respected organization with more than 100 years of service to its communityA fully remote role that still provides deep engagement with clinical and operational teams