Registration Specialist

At Mahaska Health the **Registration Specialist** is responsible for the registration of patients, including patient interviews, updating information in hospital/clinic computer, obtaining consent, and information accuracy. Registration will handle routine patient inquiries and will work closely with all MHP departments and provider offices. **Hours: ** Full-time (Float) **Essential Job Functions include but are not limited to;****Registration functions that vary by location and/or department. Functions may include the following:** * Interview patients in person or by phone to obtain all required information for hospital/clinic records and billing systems. * Registers or pre-registers all scheduled patients for inpatient admissions, outpatient services, and clinic visits according to department policies and procedures. * Maintains all admission accuracy system errors and warnings by the end of the shift. This also includes running all insurance eligibility on all appropriate admissions. * Scans documents into general scanning software. * Must be able to perform the physical demands of the job. * Maintains regular and reliable attendance. * Checks all outpatient orders for accuracy and gives to OP Orders Coordinator before checking inpatient. Also, make a copy of the order for the OP Order Coordinator if the provider is not in the EMR system. * Maintains accuracy in the completion of admissions and completes admission corrections in a timely manner. * Collects patient's demographics and necessary signatures. * Issues required information to patient and/or responsible party per MHP policies. * Verifies insurance coverage and ensures that the appropriate persons are notified if pre-certification is not completed. * Determines upfront payment or co-payment based on information provided by insurance coverage or the Financial Counselor. * Requests payment from patient and/or family member following the scripting for collections. * Logs payment, produces receipt, and prepares recap sheet. * Maintains accurate petty cash balances daily. * Performs clerical functions as needed, including answering phones, taking messages, filing, faxing, scanning, etc. * Assists patients with questions regarding hospital/clinic bills including taking payments at any registration location. * Must be able to perform the physical demands of the job. * Maintains regular and reliable attendance. **Requirements include but are not limited to:** * High school diploma, GED, or equivalent. * Required to show proof of having completed Mandatory Reporter course at the time of hire or within 6 months of start date. * PC proficiency and experience with IP and OP hospital insurance claims filing and reimbursement principles desired. * Must be able to use and operate office equipment.