Service Year Option - Security Officer

**Job Summary** The Security Officer provides a safe and secure environment for patients, staff, and visitors by monitoring facilities, enforcing policies, and responding to incidents. This role plays a critical part in preventing safety risks and ensuring a secure healthcare environment. **Minimum Qualifications** * **Education:** High school diploma or equivalent required * **Maryland resident** * **Individuals eligible for the Maryland Service Year Program (generally ages 18 -24)** * **Experience:** Minimum six months of security experience preferred * **Licensure/Certification:** * Maryland Security Guard Card (or ability to obtain within 90 days) * Current BLS (CPR) certification required * De-escalation training required within 90 days * Valid driver's license required for certain duties * **Skills & Abilities:** * Knowledge of security or law enforcement practices * Strong communication and interpersonal skills * Ability to remain calm and professional in stressful situations * Observation and problem-solving skills **What You 'll Do** * Conduct interior and exterior patrols of facilities and grounds * Monitor entrances, parking areas, and key security posts * Respond to incidents and ensure safety of patients, staff, and visitors * Maintain security presence in high-risk areas (e.g., Emergency Department) * Provide directions and assistance to visitors and patients * Document security activities and incidents * Enforce policies related to safety, parking, and access control **What the Job is Really Like** * You'll spend much of your time **walking, observing, and monitoring environments** * The role requires **constant awareness and attention to surroundings** * Some situations may involve **conflict, stress, or emergencies** * You must remain calm and professional under pressure * The job includes both **routine patrols and unpredictable situations** * Strong customer service is important--you'll regularly assist visitors **Work Environment & Demands** * Hospital campus with indoor and outdoor responsibilities * Frequent walking, standing, and patrol activities (see physical demands on page 2) * Exposure to various environments, including emergency and behavioral health areas * Requires sustained alertness and quick decision-making * Combination of independent work and team coordination **What Success Looks Like** * The environment remains safe and secure * Incidents are handled quickly and professionally * Documentation is accurate and complete * Visitors and staff feel supported and safe * You maintain vigilance and professionalism at all times **Caring for Our Team**** **We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role. **Happy to Help** At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.